1. WHEN WILL MY ORDER BE DELIVERED?

We’re shipping once a week, usually on Mondays – except on holidays. We use fast shippings so once the courier company picks your order up it should be at your door within the following 4 working days, except in cases of force majeure (excluding islands, mountainous areas, disadvantaged areas, small towns).

2. HOW TO MAKE AN URGENT ORDER?

If your order is urgent, please specify it in the Notes when placing your order and we will do our best to send it to you in time.

3. DO YOU OFFER LOCAL PICKUPS?

Yes we do! If you wanna pick your order up and save your shipping expenses, you can do this at Holic Lab – Via G.Verdi, 26 30171 Venezia VE.
Just select “LOCAL PICKUP” from the shipping options, you’ll get an e-mail with available days and timings to collect your order.

4. WHAT HAPPENS IF A PRODUCT IS OUT OF STOCK?

On Trivelparty.com we only sell goods available in stock. Out of stock products are not available for purchase, they can be reserved. Visit our website regularly to see if the product you were looking for is back in stock. We do not provide information on the timing of the assortment of out of stock products.

5. CAN I PAY WITH PAYPAL OR CREDIT CARD?

Of course, on Trivelparty.com you can pay with PayPal or with your credit card through the Stripe circuit. To ensure the safety of your transactions we are PayPal Verified.

6. WRONG SHIPPING ADDRESS?

If you give us a wrong address and the package come back, we will let you know about it, but the second shippings must be covered by the client.

7. GENERAL INQUIRIES?

Please get in touch with our team at [email protected] – don’t forget to include your order number in the mail object section if you’re getting in touch to get some infos about an order you placed on our website.